FAQ
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Where can I find your price list?
Click here for our price list and order form. -
What kind of film scanner do you use?
We use a Noritsu film scanner. For special projects and custom scans, we also have an Epson flatbed scanner and Kodak i1320 scanner. -
What file type are my scans delivered as?
Our standard film scanners output in JPEG format, however TIFF format is available upon request. -
What is “Push” and “Pull” on the film order form?
Push and pull refer to the process of over-developing film and under-developing it, respectively (usually to compensate for exposure during shooting). -
How do I download my film scans?
Learn more about our file transfer options here. -
How do I request an FTP account?
Learn more about our file transfer options here. -
What is an FTP account?
FTP is an acronym for File Transfer Protocol. As the name suggests, FTP is used to transfer files between computers on a network. You can use FTP to quickly transfer image files to and from Fast Foto’s network and your computer using a free software program like Filezilla. -
Do you take non-US passports and VISA photos?
Yes! click here for more information about passport photos. -
How can I send my film to you in the mail?
Download our Print order form here. Fill out the form and send it along with your film packaged securely for shipping. Make sure your film is protected for the journey here. -
Do you offer a custom print profile?
Yes! The easiest way for us to set that up is for you to send us examples of your image style so we can reference back to them. It usually takes a few rolls of film for us to figure out how you like your profile. The more feedback from you the easier it is for us to get it right for you. -
Need a Photograph Release Form?
download the PDF here -
Do you offer rush orders?
If you need a rush order just ask, and we will try our hardest to get your order finished quickly. We do not charge a rush fee, however we cannot guarantee rush orders will be done at time requested. -
What is your turnaround time?
Turnaround times are hard to predict. Here are some guidelines you can go by.
If your order contains only C-41 film and is scanned on the Noritsu, our turnaround time is about 1-4 business days *
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If you are in town give us a call and feel free to stop in. We love when photographers visit us!
More questions? e-mail us! This email address is being protected from spambots. You need JavaScript enabled to view it. or Call 952-835-1815
"Working with FAST FOTO FILM LAB has made me fall even more deeply in love with my work. The incredibly quick turnaround is just one of my favorite parts- I also love that the same person scans my work every time, which means my photographs arrive with amazing consistency from one order to the next. They're the best-kept secret of the film world!"